Benefit Investigations

From 1 July 2015 investigations of Housing Benefit became the responsibility of The Department for Work and Pensions (DWP).

By telephone:

Contact the National Benefit Fraud Hotline on 0800 854 440.  Your call is free and confidential you do not have to give your name or address.  Lines are open Monday to Friday 8.00am to 6.00pm.

If you have speech or hearing problems you can use a text phone service on 0800 328 0512.

Online at:

By Post:

NBFH, PO Box 224, Preston PR1 1GP

However there are other types of fraud that continue to be investigated by the Local Authority.

If you want to report someone you suspect of claiming Local Council Tax Reduction fraudulently or believe someone is committing Tenancy Fraud then you can report this:

Tel: 01785 619443
Fax: 01785 619446
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