Season Tickets - Frequently Asked Questions

Q. Where can I use them?

A. Any of the below Stafford Corough Council long stay car parks.

Q. How quickly can I get one?

A. 14 days notice is required for processing applications. And, permits will commence on the 1st or 15th day of the month; whichever is closest after that period.

Therefore, please ensure that you make your application a minimum of 14 days and a maximum of 27 days before you need to use your permit.

Q. Can I use it on short stay car parks?

A. No, long stay only.

Q. Can I use on Stone car parks?

A. No, Stafford only at the moment.

Q. How long do they last?

A. You can purchase them to run for 1,3,6 or 12 months.

Q. How much are they?

A.
1 month - £40
3 months - £108
6 months - £192
12 months - £336

Q. Can I apply on line?

A. Yes, if you have a credit/debit card.

Application for car park season ticket (Private use)

Application for season ticket (Business use and multiple purchase)

Q. Can I apply by post?

A. Yes, you can either complete and print off the form, download and complete the Season Ticket Leaflet (pdf 1.25mb) or collect a form from the Civic Centre in Stafford.

Send by post together with a cheque for the exact amount to:

Streetscene,
Drummond road,
Astonfields Industrial Site,
Stafford ST16 3HJ

Q. Can I apply by phone?

A. Yes, dial 01785 619401.

You must be able to pay by credit or debit card.

Q. What if I want to purchase a maximum of 6 tickets at the same time?

A. You can apply and pay online for purchases up to a maximum of 6 season tickets. Alternatively, you can complete and print the online form and send by post together with a cheque for the exact amount to:

Streetscene,
Drummon Road,
Astonfields Industrial Site,
Stafford, ST16 3HJ

Q. What if I want to purchase over 6 tickets at the same time?

A. Contact us direct by email at carparking@staffordbc.gov.uk or by telephone on 01785 619800.

Q .Can I have more than one registration number?

A. Yes, you can apply to have up to two registration numbers on the same season ticket.

Q. I want my ticket to start later in the year

A. Contact Streetscene direct by email at carparking@staffordbc.gov.uk or by telephone on 01785 619800.

Q. Where do I display the ticket?

A. Please ensure you attach the ticket to the inside of the front windscreen, in a prominent position so that the reference number and expiry date can be clearly seen from the outside of the vehicle.

Q. Are the any rules we must abide by?

A. Yes, the season ticket holder is subject to the current Stafford Borough Council off street parking places order (which is available for inspection at the civic centre) and you must comply with the car park regulations as stated on the signs situated by the pay and display machines.

Q What happens if I change my vehicle?

A. If you change your vehicle you will need to have the ticket amended; please email your details to carparking@staffordbc.gov.uk a new season ticket will be issued upon receipt of your old one for an administration fee of £10.00.

Q. Will you send a reminder?

A. Yes, a reminder will be sent to you prior to your ticket expiry date, if you purchased a 3, 6 or 12 month ticket.

Q. What will happen if I do not display my ticket?

A. Any vehicle not adhering to the car park regulations and terms and conditions of use of the season ticket will be liable to a penalty charge notice of £50 or £70 dependent on the contravention.

Q. Are season tickets interchangeable?

A. No, Season tickets are not interchangeable between vehicles unless you have nominated two registration numbers.

Q. What happens if I lose my ticket?

A. Lost tickets will not be replaced.

Q. Am I guaranteed a parking space?

A. No, The issue of a season ticket does not guarantee a parking space.

Q. What if I want to cancel my season ticket?

A. If you wish to cancel your season ticket before its expiry date refunds will only be made on remaining complete months.

Q. Where can I get more information?

A. For more information regarding where this season ticket is valid, please visit the Long Stay Season Tickets page or email: carparking@staffordbc.gov.uk.