Recycling - Garden Waste (Brown Bin)
Refuse
Kerbside Collection Service Garden waste.
| Service ID: | 530 |
|---|---|
| email: | ehadmin@staffordbc.gov.uk |
| telephone: | 01785 619402 |
| sms: | 07781 471023 |
| fax: | 01785 619319 |
| complaints: |
To make an online request for more information about Household Waste - Garden Waste, or to report a Missed BROWN Bin Collection please click here
What cannot be put in my brown bin?
Why can I no longer use the brown bin for cardboard and shredded paper?
Can I have a second wheeled bin for garden waste?
I wish to produce my own compost at home. What can I do?
Why wasn't my BROWN garden waste wheeled bin emptied today?
If my bin was missed when will the operatives return to empty it?
My brown wheeled bin is damaged or missing, what can I do?
For further infomation on HOME COMPOSTING
FAQs
What items can I recycle?
Bark and leaves, small branches, lawn mowings, cut flowers, plants and twigs, windfalls, hedge clippings. TOP
What cannot be put in my brown bin?
Plastic of any description. Soil, stone, rubble or turf. Any household waste. Animal Waste. Any food waste. Cardboard and shredded paper. TOP
Why can I no longer use the brown bin for cardboard and shredded paper?
Following new guidance, we are no longer able to accept cardboard and shredded paper in the brown bin from 8 September 2008, please place these items in your blue bin; cardboard in the main body of the bin and shredded paper in the caddy. TOP
Why wasn't my BROWN garden waste wheeled bin emptied today?
There are a number of reasons why your garden waste wheeled bin may not have been emptied. It may not have been out at 07.00 am,it may contain plastic bags, cardboard, shredded paper (after 8 September 2008), the lid may not have been completely closed, or it may have been excessively heavy for example containing soil, as this will damage the freighter's mechanism and be a manual handling hazard for the collection operatives. A notice will have been placed on the bin giving the reason for non-collection. Unfortunately the bin will not be emptied until the next scheduled collection day (in a fortnight). Occasionally road works, parked cars and other unforeseen circumstances may hinder collection. Please contact us to find out what alternative arrangements have been made to collect the bins. If the collection has genuinely been missed by the operatives the crew will return as soon as possible but definitely by the end of the next working day. TOP
Can I have a second wheeled bin for garden waste?
Yes you can but there is an annual charge. Please contact us on 01785 619402 for further details. TOP
I wish to produce my own compost at home. What can I do?
Compost bins are available to purchase from WRAP (Waste and Resource Action Programme). They will be working on behalf of all districts in Staffordshire (9 authorities) and offering a far greater range of composters for the public to choose from.
For more information go to www.recycleforstaffordshire.org and select home composting. TOP
If my bin was missed when will the operatives return to empty it?
If the operatives have genuinely missed the bin they will return and collect it as soon as possible and definitely before the end of the next working day. TOP
My brown wheeled bin is damaged or missing, what can I do?
If your wheeled bin is damaged or missing please contact us on 01785 619402 and we will be pleased to arrange a replacement. TOP
What should I do if I have a complaint or observation to make regarding the refuse collection service?
If you wish to pass on comments or complaints about the refuse collection services please ring us on 01785 619402. TOP