General housing information and advice

Housing Advice

We provide advice and assistance on a wide range of housing related problems.

Please note that the Council houses formerly owned by Stafford Borough Council are now dealt with by Stafford and Rural Homes. 

To make an online request for information please click here

Please click here to view Housing Strategies

Many people living in accommodation in the private sector, are unsure of their rights and are unsure where they can go for help. Also, many landlords renting out accommodation are not aware that we can offer impartial advice regarding problems they may experience with their tenants.

We provide advice on:

Notices to Quit Accommodation - this includes notices given to tenants because a tenancy is coming to an end, tenancy agreements that have expired or are expiring, and issues where tenants may have breached the terms of their tenancy agreement (for example, by non payment of rent).

Rent Increases - in most situations, a landlord must follow a set procedure if he wants a tenant to pay more rent.

Disrepair - people living in private rented accommodation can often have problems with disrepair and many landlords and tenants are not aware of their obligations. There are also some schemes available to people that own their homes.

Deposits - at the end of a tenancy, deposit money may be withheld for different reasons. Advice can be given to landlords and tenants in relation to this.

LATEST NEWS - Tenancy Deposit Schemes.

Relationship Breakdown - many people are not aware of their rights when they separate from a partner. Advice can be given regarding their housing situation and any benefits they may be entitled to.

Mortgages - people fall into mortgage arrears for many different reasons, such as unemployment or health problems. There are various options available which can prevent someone from losing their home, even if court proceedings have already begun.

Long Leaseholders with a private Freeholder - problems can be experienced with the Freeholder, for example, in relation to Service Charges.

Welfare Benefits - many people are not aware of the wide range of benefits they may be entitled to. For example, checks can be carried out for people wanting to return to work if they are unsure how their benefits will be affected.

Homelessness - advice can be given at any time if people think they may be homeless in the future, or where they are already homeless.

Housing Options - there are a range of options which are available to people who are looking for alternative housing.

Landlords - if you have a property to rent within the  Stafford Borough Council area, there are a variety of schemes available to assist you.