Financial Support for Residents - Coronavirus

    Test and Trace Payments

    From 28 September if you are in a low paid job, receive in-work benefits and have to take time off work to self-isolate you may be entitled to a lump sum payment of up to £500.

    If this applies to you, please check the Benefits page for further information.


    If you’re struggling to pay your council tax bill, please call us on 01785 619 279 or email revenues@staffordbc.gov.uk.

    We can discuss payment arrangements and support that may be available to you.

    If you’re struggling financially and not on benefits already

    You may be eligible to apply for both of the following:

    Council Tax Support

    This is a type of benefit that reduces the amount of council tax you need to pay. The discount you’re entitled to is worked out by comparing your income and your family circumstances with the council tax support table.  

    If you are in employment the income figures below can increase by up to £70 per week.

    If your household includes children under 5 or severely disabled people, your entitlement may be increased further.

    Universal Credit

    If you’re not claiming benefits at the moment and you’re now unable to work or your income has dropped, as long as you fit the criteria, you can apply for Universal Credit or Employment Support Allowance. The Department of Work and Pensions (DWP) manages this so you will need to call them on 0800 328 5644 or go to gov.uk to apply. You do not need to go to the job centre and you can receive an advance payment from DWP.

    If you’re on benefits already but your income has stopped or reduced

    If you’re on Housing Benefit or Council Tax Support, it’s really important that you tell both us and the Department of Work and Pensions (DWP) about any changes to your income so that we can adjust the amount you’re entitled to.

    If your income has dropped, as long as you fit the criteria, you can apply for Universal Credit or Employment Support Allowance. The Department of Work and Pensions (DWP) manages this so you will need to call them on 0800 328 5644 or go to gov.uk to apply. You do not need to go to the job centre and you can receive an advance payment from DWP.

    In addition, if you have claimed Housing Benefit, Universal Credit or Local Council Tax Support, you can apply to the Council for a Discretionary Payment which can provide additional short term help with the payment of both Rent and Council Tax.

    To tell us about a change in your circumstances or to apply for a Discretionary Payment please visit our website at www.staffordbc.gov.uk/benefitforms.

    Further information about the scheme can be found on our benefits page.

    If you think you’re eligible and want to apply you can do this by visiting our website at www.staffordbc.gov.uk/benefitforms.

    For further advice on the council’s benefit schemes call 01785 619 478

    For advice about debt or money management call CAB on 03444 111 444
     

     

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