Around 7,000 residents have been contacted by Stafford Borough Council to make sure they are safe and well during the Covid-19 lockdown.
Residents who were flagged up as being potentially vulnerable and isolated have been getting the calls from staff and councillors at the authority as part of the council’s ‘Community Hub’ operation.
As well as being able to help with food deliveries, the local authority has also been offering to arrange help with other tasks such as dog walking, gardening or advice on finances.
Council Leader, Patrick Farrington, said he was really pleased to hear how much the operation was appreciated by local people and their families.
He said: “I have received so many emails, letters and calls to thank me and praise the work that our council has been doing
“If there is any good to come out of this horrible pandemic, it will be the way people have pulled together to help the vulnerable within their community. Our councillors, staff and volunteers have risen to the challenge - aiming to ensure that anyone who needs support will receive it.”
Staff from across the local authority have been drafted in to help with the ‘operation’ - including planners, lawyers and environmental health officers - which has also seen shopping delivered to hundreds of older and isolated residents.
The local authority has been working closely with Support Staffordshire - the county-wide organisation that brings members of the voluntary sector together - to provide lower level support to vulnerable households across the area.
And people from around the country, worried about older relatives living in the borough, have also been in touch with the local authority to make sure their families have someone to turn to for support.
Councillor Farrington, continued: “This has been the biggest challenge I have faced as leader of the local authority. But during such difficult circumstances I have seen the very best of people. My fellow councillors, parish councils, charities, organisations, businesses and individuals are going out of their way to help those less fortunate.
“And when you hear people say how grateful they are that someone is looking out for them or describing our work as ‘life saving’ - you feel very humble indeed.”
More details of what the council can do or how you can help can be found at www.staffordbc.gov.uk/coronavirus. You can also contact the council at or 619 000.
Press Release No 5638