If an invoice remains outstanding after a period of 21 days, recovery action will commence in accordance with the Council's Credit Policy. Such action may involve:-
- Referring the account to external recovery agents
- Deduction from current housing benefit entitlement
- Issuing a County Court claim
- Attachment of earnings
Substantial costs will be incurred, which you will also be liable for, if Court action is taken.
To avoid any of these actions being taken against you, do not ignore your invoice and any reminder letters.
If you are unable to pay an invoice within 21 days you should contact the Council's Credit Controller upon receipt of your invoice, to discuss your options.
If you require further information about your invoice please telephone the contact named printed on the invoice in order to discuss the account in more detail.