Data Protection legislation allows individuals to find out what information is held about themselves on computer and some paper records. This is known as the right of subject access, or “Subject Access Request”.

You can request copies of information held on you from Stafford Borough Council.
We will respond to your request for information within 1 Month, please note the time period starts from the point at which we obtain all necessary information to allow us to process your request.

When you collect your information you will be asked to provide proof of identity. This should take the form of a passport or photo driving licence. Other forms of identity may be accepted by prior arrangement with the Data Protection Officer.

Usually there is no fee for a request. Where a request is manifestly unfounded or excessive we may refuse the request or charge a reasonable fee for the administrative costs of complying with the request. We may also charge a fee if you require further copies of your data following a previous request. The fee will be based on the administrative costs of providing further copies.

Stafford Borough Council will be the data controller in relation to your request. We will use the data supplied in this form only to process your request. We will share this request with other departments where necessary and will not otherwise share the information with anyone except where the law allows or requires us to do so. To view our full privacy notices please visit www.staffordbc.gov.uk/privacynotices 

For any advice or assistance please contact dpo@cannockchasedc.gov.uk or call 01543 462621 and ask to speak to the Information Manager.

When Making a Request

Please ensure you supply any information needed for us to identify you such as:

• Name
• Address
• Any reference numbers which may be of help

Please also outline the information you require, for example “Council Tax records relating to my single person discount application”.

Requests can be made by emailing dpo@staffordbc.gov.uk. 

You can also write to us at:
Information Manager
Stafford Borough Council
Riverside
Stafford
ST16 3AQ

Please note we are no longer supplying footage of traffic collisions or damage on car parks to individuals unless the request is received via an insurance claim. We are also able to release footage to the Police if a request is received via them as part of an investigation.