How do I complete the review?

Please complete the Online Review Form Here.

We recommend you register with the Stafford Borough Council Customer Portal, which will provide you with an email acknowledgement upon successful submission – please keep this receipt in case of future queries. If registering for the first time the “register now” link can be found at the bottom of the page. Alternatively it can be completed without registering by clicking the ‘anonymous’ link.

Why are you conducting a Single Person Discount review?

The local authority has a duty to ensure that any reductions to Council Tax bills are being correctly claimed and that we are made aware if a persons circumstances have changed.  If you receive single person discount, a review form will be sent to you to accompany your annual Council Tax bill.  

What do I need to know about the review?

Failure to provide the requested information will result in your discount being cancelled and any awarded discount recovered. In addition, a £70.00 penalty will be charged to your account for failure to provide the information. Please also note that the declaration you make about your household status will be cross-referenced with other sources of information through credit reference agencies and where false information is provided your discount will be removed and a £70 penalty added to your account. 

How we use your personal information

The information that you provide will be used by Stafford Borough Council, as the data controller, to update your Council Tax account. We will only share your information, when necessary, with agencies involved in the administration of your Council Tax account, or where the law requires or allows us to.  For further information, please see Privacy Notices