Annual Canvass and Household Enquiry Form

    How to complete the Household Enquiry Form for the 2019 annual canvass.

    Every year a Household Enquiry Form (HEF) is sent to all properties within the Borough to check who is eligible to register to vote. It's a legal requirement to respond to this form.

    If you don't respond to this form a reminder will be sent and canvassers are sent to visit properties where a form has not been returned. 

    It's important to provide the information requested on the HEF. If you don't you could be fined £1000.

    Respond to the HEF

    Check and read the whole form carefully before responding.

    It's quicker and easier to respond using one of the options below and you'll need your two part security code printed on the form.

    No changes


    You only need to go online to confirm no changes are needed.

    Go to and follow the step by step instructions.


    You only need to phone to confirm no changes are needed.

    Call 0808 284 1575 any time.

    When prompted, enter your two part security code.


    You only need to text to confirm no changes are needed.

    Text 07537 410 062 with your security code.

    What happens next

    If you've confirmed 'no changes' by one of the methods above you don't need to do anything else and you don't need to return the form.



    Amend the form, sign and send it back in the envelope provided.

    Anyone who is added to the form will be sent an 'Invitation to Register Form' so that they can register to vote. You can also register to vote online.

    By completing the Household Enquiry Form you are not registering to vote, only confirming the names of people at the property. 

    When the new register will be published

    The revised Electoral Register will be published on 1 December 2019.

    If you have any questions about the electoral register or the annual canvass contact Elections Team:

    Telephone: 01785 619424 (Mon-Thurs 8.30am-5pm and Fri 8.30am-4.30pm)


    A to Z of Services