Car Parking - Long Stay Season Tickets

    Latest Information - Season Ticket Expiry Dates

    Category B, C and D Season tickets purchased prior to the 23 March 2020 when parking charges were suspended, which were still in date on the 15 June when they were reinstated, will be automatically extended by the amount of days lost between that period up a maximum of 3 months.

    Category B, C and D  Season tickets purchased prior to the 23 March 2020 when parking charges were suspended, which also expired prior to the 15 June 2020 when they were reinstated, can  be extended by the amount of days lost during that period. These reclaimed days must start from 15 June. To do this please email carparking@staffordbc.gov.uk with your permit or registration number.

    Category A (Waterfront car park) season tickets will automatically have any days lost between 23 March 2020 and 15 June 2020 added back on, up to a maximum of 3 months.

    Important Changes Category B, C and D  Season tickets are now virtual, paper permits will no longer be posted to our customers. We will continue posting reminder letters to holders of 3, 6 and 12 month Season Tickets for now, but we hope to introduce text alerts in the near future.

    Why Get a Season Ticket?

    Season tickets provide significant savings for commuters, shoppers and anyone who needs regular access to long stay parking in and around Stafford town centre.

    How Do They Work?

    Long stay season tickets are separated into four bands. More information including cost and which car parks they are valid on can be found in the links below.

    You must choose which car park you intend to park on and the season ticket will only be valid on that car park. Two vehicles can be registered on each season ticket and both must be nominated at the time of application. The season ticket will only be valid for one vehicle at any one time.

    How Do I Apply for a Season Ticket?

    If you want to purchase a season ticket or wish to renew an existing one please call 01785 619000 between 8.30am and 5.00pm Monday to Thursday or 8.30am and 4.30pm Friday and press option 6 for parking.

    Season Tickets can only be paid for by credit or debit card. Cash payments are no longer accepted.

    There is a charge of £12 if you need to change any details on your season ticket eg car registration

    How Do I Renew a Season Ticket?

    Band ‘A’ annual or monthly season tickets can be topped up by cash or credit card at selected pay stations within Waterfront car park located on level 1 and 3, alternatively you can call the contact centre on the above number.

    Reminders for Band 'A' are displayed electronically on the exit machines on Waterfront Car Park

    Band ‘B’, 'C' and ‘D’ season tickets can be renewed by calling the contact centre on the above number.

    Written renewal reminder will be issued for 3, 6 and 12 months on Band 'B', 'C' and 'D'.

    Can I Get My Season Ticket Refunded?

    Stafford Borough Council will consider refunding the remaining complete months on 6 or 12 month season tickets only. There must be at least 2 complete months remaining on the ticket and a £12 administration fee will be charged.  Band A monthly season ticket deposit will be refunded on return of the RFID card.

    Your season ticket will be cancelled once we have received it.

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