Find advice and guidance about managing work related violence in licensed and retail premises.

Publications and Online Resources

• Managing Work-related Violence Toolkit for Licensed and Retail Premises, on the HSE website - developed in partnership with local authorities, to help you reduce the risk of violence at work.  The toolkit includes risk assessment, control measures and providing support following an incident.
• HSE advice leaflets - Violence at Work: A Guide to Employers, and Working Alone in Safety: Controlling the Risks of Solitary Work.
• Lone Worker Case Studies on the HSE website
• Violence at Work Self Assessment Questionnaire, on the IOSH Risk Assessment Routefinder website
• Guidance sheets to download about Personal Safety and Cash Handling, Wearing Name Badges, and Safety When Alone in the Workplace, on the Suzy Lamplugh Trust website