Warmer Homes Stafford

Warmer Homes Stafford is a partnership between Stafford Borough Council and Beat the Cold to help the residents of the Borough get access to funding, advice and information about improving the energy efficiency of your home, reducing your fuel bills and keeping warm.

Call 0800 677 1785 or email warmerhomesstafford@beatcold.org.uk

You could be eligible to receive:

  • Support with reducing your utility bills
  • Help and advice on how to keep your home warm
    • Registering you as a priority customer
    • Applying for discounts on your behalf
  • Guidance and support with resolving problems between you and your energy supplier
  • Access to funding for energy efficiency measures, that includes
    • Insulation
    • Replacement Heating
    • Renewable heating sources

Find out more about the offers/services available and if you could qualify to receive support.

Staying warm in your rented property

If you are concerned about high heating bills and warmth levels in a property that you rent, it is best to first speak with your landlord to see what you can agree. From April 2018 there is a new law to ensure that privately rented homes meet basic energy efficiency requirements. Under new ‘Minimum Energy Efficiency Standards’ (MEES) legislation, landlords cannot grant a new lease for a property with an Energy Performance rating below ‘E’. Warmer Homes Stafford can advise landlords or tenants about the help and grants that are available to support home heating and insulation improvements and repairs.

Air Source Heat Pumps

Air Source Heat Pumps are a renewable heating technology that are being installed into homes to replace more traditional heating systems, like gas or solid fuel. The government are aiming to change the way we heat our homes, to help meet the UK’s net zero carbon emissions target by 2050. Households in England and Wales will be able to apply for a Clean Homes Grant for an air source heat pump, or other low carbon heat pump, from April 2022.

In preparation for this, we have created the following leaflet to provide you with information on air source heat pumps: Everything you need to know about Air Source Heat Pumps.

If you would like further information, please get in touch with Warmer Homes Stafford who can advise you on the latest grants available for energy efficiency measures, that may include air source heat pumps, and also refer you on to receive these measures.

Flexible Eligibility Statement of Intent

The Council has produced a Statement of Intent setting out how it proposes to use the Flexible Eligibility element of the Energy Company Obligation and the Great British Insulation Scheme to support and assist fuel poor households and those at risk from cold homes.

Please read the Flexible Eligibility Statement of Intent (pdf 188kb) Version 8 - 24 October 2023

Previous Versions

These documents have been superseded by Version 8 above.

Statement of Intent (pdf 1mb) Version 1 - 20 November 2017

Statement of Intent (pdf 1mb) Version 2 - 1 November 2018

Statement of Intent (pdf 426kb) Version 3 - 31 May 2019

Statement of Intent (pdf 226kb) Version 4 - 15 September 2020

Statement of Intent (pdf 212kb) Version 5 - 9 August 2021

Statement of Intent (pdf 112kb) Version 6 - 14 November 2022

Statement of Intent (pdf 98kb) Version 7 - 3 April 2023

A to Z of Services