Bereavement Services - Stafford Crematorium and Cemeteries

    Important Notice – Funeral service mourner numbers

    As from 6 July 2020, it is possible for a maximum of 15 people to sit on each side of the chapel (30 in total) and observe the revised social distancing rules during a funeral service. Please follow the directions of your Funeral Director and the chapel attendant on the day.

    Please note that it will still be necessary to undertake cleaning in between services and your patience and understanding are requested.

    Please ensure that you maintain social distancing guidelines within the burial grounds and follow all site rules which include no dog fouling, dogs on leads no longer than 2 metres at all times and no ball games.

    For more information about changes and restrictions that currently apply to our services, please visit; changes to the services 

    Important Changes to our Services From 13 July 2020

    Following changes the Coronavirus Act 2020, we can continue lifting certain restrictions at the crematorium. We can only do this by giving full consideration to everyone’s safety, so please adhere to the guidance;

    1. Whilst the crematorium office remains open during normal working hours for telephone and email enquiries, as from Monday 13 July you can make an appointment to visit the office staff (conditions apply)
    2. The Book of Remembrance room will be open from Monday 13 July 2020 (conditions apply)
    3. Please make appointments to attend the interment or scattering of loved ones (conditions apply)
    4. To support the NHS Track and Trace scheme ALL visitors will be asked to supply their names and contact details for this reason only.

    Your funeral director will be able to advise you or you can contact our office. To make appointments and for all other enquiries please call 01785 242594 during normal office hours or email bereavementservices@staffordbc.gov.uk 
     


    End of Life Care

    Are you or a loved one facing the end of life?

    Our End Well webpage provides helpful information, support and advice on a range of areas relating to the end of life care including: bereavement support, what to do when someone dies and carer's support.

    Where we are based and our grounds

    Our Bereavement Services office is based at the Tixall Road Crematorium, Tixall Road, Stafford ST18 0XZ, Telephone  01785 242594 or email bereavementservices@staffordbc.gov.uk

    There are three cemeteries; the Crematorium and burial ground at Tixall Road in Stafford, the Eccleshall Road Cemetery in Stafford and Stone Cemetery off the A34 in Stone.  Directions available.

    Please note: There are no details of forthcoming funeral services published on this website.  If you require to know when a funeral is taking place, please contact the Bereavement Services Team on 01785 242 594 or email bereavementservices@staffordbc.gov.uk

    If you have enquiries regarding specific deceased individuals please contact our office directly.  However, there is a charge for genealogy services.

    Although we are able to provide you with information regarding bereavement and funerals, we recommend that you visit the following websites:-

    You will find additional information by using the links below and in the side bar.

    Crematorium and cemeteries opening times

    The Cemeteries and Crematorium are open to the public on the following days:

    October to March:

    • Monday to Saturday - 9.00am to 4.30pm
    • Sunday and Bank Holidays - 10.00am to 4.30pm

    April to September:

    • Monday to Saturday - 9.00am to 8.00pm
    • Sunday and Bank Holidays - 10.00am to 8.00pm

    For out of hours booking (for cremations and burials) or security of the site please call 07970 532687.

    Café and Flower Shop

    Hearts and Flowers Cafe and Flower Shop will be open from Monday 27 July.  We hope to see you then.  Please contact Debbie for more information.

    Hearts and Flowers’ is our on-site Café and Flower Shop open seven days a week. It offers a range of drinks, home baked cakes, freshly made sandwiches and other light snacks.

    Fresh handmade wreaths, pots and plants on sale (pre-order before 15 December).

    Café Opening Hours

    • October - March: 10am to 3pm (weekdays) and 10am to 4pm at weekends.
    • April - September: 9am to 5pm (weekdays) and 10am to 4pm at weekends.

    Contact

    Debbie Bailey
    01785 211522
    Facebook @heartsandflowerscafe

    Not Everyone can say Goodbye in Person (Live streaming and DVDs)

    Now there is an opportunity for friends and relatives to view the service at a later date. The event can be available to view on line for up to 28 days after the service and DVDs are also available on request as a permanent keepsake. Please contact Bereavement Services for more information or to make arrangements.

    Memorial Services

    Covid-19: All memorial services are cancelled until further notice.

    Memorial services are held in the Crematorium Chapel throughout each year starting in January. Bereaved family and friends are welcome to attend. These special services are held at 2.30pm in the Crematorium Chapel, unless stated otherwise and last for 45 minutes. If you would like the person you have come to remember mentioned by name within the prayers - cards are available on arrival. Simply, complete the card and place in the basket before the service.

    • Sunday 26 January 2020
    • Sunday 26 April 2020
    • Sunday 26 July 2020
    • Sunday 27 September 2020
    • Sunday 13 December 2020 (Carol Service)
    • Sunday 24 January 2021

    Our Christmas Carol Service will be held on Sunday 13 December 2020.

    Stafford Crematorium Open Days

    Open days provide an opportunity for members of the public to meet the crematorium staff and to view the crematorium buildings and grounds. It is also a chance to view behind the scenes and to ask us questions.

    The date for the next Open Day is to be confirmed, contact us for further information.

    Friends of Stafford Cemeteries

    The main ethos of the group is to raise public awareness of, and develop public interest in, the council’s cemeteries and crematorium, to act as guardian of the cemeteries to protect and preserve them for public benefit as places of remembrance, spirituality, history and nature and to support Stafford Bereavement Services in developing the ethos and facilities for public benefit. If you would like to join the group or contribute; Contact Laura Francis on 01785 242594 or email us at bereavementservices@staffordbc.gov.uk.

    You said, we did

    • Christmas Carol Service for infants and babies - 2015
    • Air conditioning fitted in Tixall Road Chapel - 2015
    • Additional burial spaces at Eccleshall Road requiring a pioneering technique to make use of otherwise unsuitable ground - 2014
    • More parking spaces at Tixall Road Crematorium
    • Move entrance of toilet block from cloisters at Tixall Road Cemetery (2016)
    • Greater control of anti-social dog issues at all Council-owned cemeteries (2016)
    • Chapel updated and bigger viewing screen (2017)
    • Additional parking bays

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