Bereavement Services – How we use your personal information

    At Stafford Borough Council we take your privacy seriously and will only keep and use your personal information for reasons the law requires or allows. 

    We are a data controller for the personal information we hold about you in relation to Bereavement Services.  In order to comply with data protection legislation we want to be sure you understand how we use this information.

    The purposes for which your data will be used

    We will only collect basic personal data that we need in order to deliver the service you have requested - if you withhold this information, we may be unable to supply this provision.

    Your personal information will be used so that we may provide the service you requested which may be to:

    • Provide a cremation service
    • Provide a burial service
    • Provide a memorial

    Our lawful basis for carrying out these tasks

    • Provide a cremation service - necessary for the performance of a task carried out in the public interest.  The legislation that allows us to do this is The Cremation (England and Wales) Regulations 2008
    • Provide a burial service - necessary for the performance of a task carried out in the public interest.  The legislation that allows us to do this is The Local Authorities' Cemeteries Order 1977
    • Allow us to provide a memorial - the processing is necessary for the performance of a contract to which you are party

    We will share your information relating to burial and cremation with our third party contractors who digitalise the information for storage in perpetuity.

    You should be aware that we have a duty to protect public funds.  We may therefore use the information we have for the prevention and detection of fraud.  We may share this information with other bodies for these purposes.  We may also share this information with other parts of the council or other relevant organisations for purposes which may include enforcement.

    How long we will keep your information

    We only keep this data for the time specified in our retention schedule or as required by law.

    Data protection law provides you with certain rights, however not all of these rights will be available to you in all situations, particularly where we process your information as part of one of our statutory duties.  Where we are under a legal duty to use data for a particular purpose you will not have the right to prevent it being used in that way.

    A full list of the rights you may have, under data protection law, is given in the 'Your Rights' section of this webpage.

    For specific enquiries regarding personal data which we process, you can contact the Data Protection Officer on e-mail dpo@staffordbc.gov.uk or at Civic Centre, Riverside, Stafford ST16 3AQ.

    If you wish to complain about how your personal information has been handled by Stafford Borough Council then please contact the Data Protection Officer in the first instance using the details above.  If you are not satisfied you can submit a formal complaint to the Council.

    Finally you can complain to the Information Commissioner’s Office at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 1113 or you can visit their website at ico.org.uk.

    Notice that could be used (e.g. on a form) to direct someone to the full notice:

    Stafford Borough Council is the data processor.  We take your privacy seriously and will only use your personal information to deliver the service you have requested.  We will not share your information with anyone else except for purposes required or allowed by law, such as for the detection and prevention of fraud - you can find information about how we handle your personal information by visiting www.staffordbc.gov.uk/PrivacyNotice.

    A to Z of Services